Responsible Gaming

Gaming Should Be Entertainment

At Rocket Casino, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. If you're playing with the hope of making a profit or recovering losses, you may be at risk of developing problematic gambling habits.

Please gamble responsibly and only with money you can afford to lose.

Age Verification

In Australia, you must be 18 years of age or older to access and use Rocket Casino. We take age verification seriously and conduct checks to ensure compliance with Australian gambling laws.

If you are under 18, please do not attempt to register or use our services. Parents and guardians should monitor their children's online activities.

Warning Signs of Problem Gambling

If you recognize any of the following signs in yourself or someone you know, it may indicate a problem gambling issue:

• Chasing losses by gambling more to try to recover money lost
• Hiding gambling activities or lying about the amount of time and money spent gambling
• Gambling with money needed for essential expenses (rent, bills, food)
• Difficulty controlling the urge to gamble
• Neglecting family, friends, work, or education due to gambling
• Feeling anxious or irritable when not gambling
• Using gambling to escape stress, anxiety, or depression
• Borrowing money or accumulating debt to fund gambling
• Unsuccessful attempts to reduce or stop gambling
• Experiencing relationship conflicts because of gambling

Self-Help Tools & Responsible Gaming Features

Rocket Casino provides the following tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount of money you can deposit within a specified period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose within a specified timeframe
• Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
• Session Limits: Set a maximum duration for your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing Rocket Casino
• Account Closure: Request permanent closure of your account if you wish to stop gambling

To access these tools, please visit your account settings or contact our customer support team.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organizations:

Australia

• Gambling Help Online – Free, confidential counselling and support
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free call)
• Lifeline Australia – 24/7 crisis support
  Phone: 13 11 14

United Kingdom

• GamCare – Free support and self-help tools
  www.gamcare.org.uk
• GamStop – National self-exclusion scheme
  www.gamstop.co.uk

Canada

• Responsible Gambling Council
  www.responsiblegambling.org

United States

• National Council on Problem Gambling – Confidential helpline and resources
  www.ncpgambling.org
  Phone: 1-800-522-4700

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
  Telephone counselling: 0800 1 372 374 (free)

If You Need Help

Seeking help is a sign of strength, not weakness. If you feel your gambling is becoming a problem, please don't hesitate to reach out to one of the support organizations listed above. They provide free, confidential, and non-judgmental assistance.

Remember: There is always support available, and recovery is possible.